Contacting the Texas Worker’s Compensation Commission

Texas Workers’ Compensation Commission

Workers’ Compensation in Texas is complicated because, unlike other states, Texas does not require employers to carry workers’ compensation insurance. If an employer chooses to be a “non-subscriber,” or go without coverage, they may face personal injury lawsuits from employees who are injured on the job and as a result of the employers’ negligence.

When an employer chooses to subscribe to workers’ compensation coverage, they are choosing an insurance program managed by the State of Texas. Under the Texas Department of Insurance is the Division of Workers’ Compensation (DWC), an entity that regulates the benefits associated with worker’s compensation and help resolve disputes between insurers and employers.

If you have been injured in a work accident, and your employer carries workers’ compensation insurance, there are many resources available to you.

How to File a Workers’ Compensation Claim in Texas

individual filing out a work injury claim formThe first thing you should do when injured on the job is report the injury to your employer immediately. Make sure an employer’s initial report of injury is filled out immediately because you are required file an injury report within 30 days of the injury. If you have suffered an injury throughout the course of multiple days, or you are unsure of the exact date of exposure, you are to report the injury within 30 days of the date you should know the injury may be related to your employment.

Do not assume your employer will file the necessary claim in a timely manner. You have up to 1 year to file a workers’ compensation claim, but the best thing you can do is get prompt attention to your injuries by contacting the DWC yourself, or via your attorney and personally. The phone number to report a workers’ compensation claim in Texas is (800) 252-7031.

You can also email them at From there, an adjuster will guide you as to what your next steps should be.

The Office of Injured Employee Counsel

The State of Texas has an agency dedicated to assisting injured employees with their workers’ compensation claims – the Office of Injured Employee Counsel (OIEC). The OIEC mission statement is, “to assist, educate, and advocate on behalf of the injured employees of Texas.” The agency maintains an advocacy role the workers’ compensation system, and is separate from the Texas Department of Insurance and the DWC.

The Office of Injured Employee Counsel are available to assist workers who are handling their own worker’s compensation claim, not to handle the claim for them. If you want an attorney dedicated to your case, you should consider hiring a private worker’s compensation attorney of your own. At Simmons and Fletcher, P.C., we do not handle worker’s compensation claims, however, we do handle third-party claims (i.e. personal injury claims against persons or companies other than your employer). We can also recommend an attorney hat will assist you with your worker’s compensation claim if you need one.

How to File a Workers’ Compensation Complaint in Texas

If you have been assigned a workers’ compensation adjuster who you feel is negligently handlining your claim, you can file a complaint. According to the Texas DWC website, all complaints must be submitted in writing. You can download a complaint form (DWC Form-154) or email with the necessary documents. For a step-by-step breakdown on how you file a complaint, visit their website at today.

Texas Workers’ Compensation Commission Phone Number

The Texas DWC Claims & Customer Services Phone Number is: 800-252-7031. We have listed the field office locations below, but that main Texas worker’s comp phone number: 800-252-7031 will direct you to the OIEC field offices as well.

Office of Injured Employee Counsel Field Offices

Although there is a single phone number to contact worker’s compensation and the Office of Injured Employee Counsel, you do not have to drive to one central location in the State to get advice. There are many local branches of the Office of Injure Employee Counsel. These can be found in the following locations:

Abilene: 1290 S. Willis, Suite 102 Abilene, TX 79605-406
Amarillo: 7112 IH-40, West, Bldg. D Amarillo, TX 79106-2503
Austin: 7551 Metro Center Drive, Suite 100, MS – 301 Austin, Texas 78744-1645 (DWC Central Office)
Beaumont Hearings (Concord Square Office Park): 6430 Concord Rd. Beaumont, TX 77708-4315
Corpus Christi: 5155 Flynn Parkway, Suite 218 Corpus Christi, TX 78411-4316
Dallas: 1515 W. Mockingbird Lane, Suite 100 Dallas, TX 75235-5078
Denton Dallas Dr. Tech Center: 625 Dallas Dr., Suite 475 Denton, TX 76205-5299
El Paso State Office Building: 401 East Franklin Avenue, Ste 330 El Paso, TX 79901-1250
Fort Worth (Walton Building): 6900 Anderson Blvd., Suite 200 67Fort Worth, TX 76120-3030
Houston East (Elias Ramirez Building): 5425 Polk Street, Suite 130 Houston, TX 77023-1454
Houston West: 350 N. Sam Houston Pkwy. E. Ste. 110 Houston, TX 77060-3318
Laredo: 500 E Mann Road, Suite B2 Laredo, TX 78041-2630
Lubbock: 22 Briercroft Office Park, Suite A Lubbock, TX 79412-3089
Lufkin: 310 Harmony Hill Drive, Suite 100 Lufkin, TX 75901-5953
Midland/Odessa (Executive Office Park): 4500 West Illinois Avenue, Suite 315 Midland, TX 79703-5486
San Angelo (State of Texas Services Center): 622 S. Oakes, Suite M San Angelo, TX 76903-7035
San Antonio (The Brownwood Building): 4440 S Piedras Drive, Suite 205 San Antonio, Texas 78228-1217
Tyler: 3800 Paluxy Drive, Suite 570 Tyler, TX 75703-1665
Waco (Raleigh Building): 801 Austin Ave., Suite 840 Waco, TX 76701-1937
Weslaco: 1108 West Pike Blvd. Weslaco, TX 78596-4651

You can also download the Texas Workers Compensation Commission Contact Information here.

What if my employer does not have Workers’ Compensation Coverage?

Simmons and Fletcher, P.C., has been representing injured workers hurt due to the negligence of an employer with no workers’ compensation insurance, and even fake workers’ compensation insurance policies since 1979. If you or someone you love has been injured on-the-job, call 800-298-0111 today to speak with an experienced work injury lawyer.

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Paul Cannon

Paul Cannon has practiced personal injury trial law since 1995. He is Board Certified in Personal Injury Trial Law (2005). He has earned recognition as a Super Lawyer by Thompson Reuters in 2017 & 2018, and as a Top 100 Trial Lawyer by the National Trial Lawyers Association in 2017. He is a Shareholder, trial lawyer and online marketing manager at Simmons and Fletcher, P.C. His legal writings have been published by the Texas Bar Journal,, HG Legal Resources,, and others. He has been asked to give education talks and media interviews on dog bite law.